Important Service Desk Update: The Service Desk is preparing for reimplementation. If you have an open ticket, please respond before May 17 – open tickets will not be transferred. On May 18 & 19, no tickets may be submitted by self-service, nor will the Service Desk create a ticket by phone or chat. The Service Desk will be available by phone at 877-243-5753 for support. The new platform will be fully available on May 20.

Payment

Ensuring Invoices are Backed

This explains how to avoid payment delays.

Researching Invoices

This guide covers how to find the status of an invoice and payment information – in both ACS Marketplace and Netsuite.

Payment Request Forms

  • Volunteer reimbursement
  • Monetary prize winners
  • Outgoing grants
  • Security guards
  • Non-standard payment
  • Pre-paid postage
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