Important Service Desk Update: The Service Desk is preparing for reimplementation. If you have an open ticket, please respond before May 17 – open tickets will not be transferred. On May 18 & 19, no tickets may be submitted by self-service, nor will the Service Desk create a ticket by phone or chat. The Service Desk will be available by phone at 877-243-5753 for support. The new platform will be fully available on May 20.
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Salesforce is our CRM (Customer Relations Management) and Event Management tool. It is our database that tracks and stores contact info, accounts, and donation opportunities. Salesforce helps effectively manage and analyze customer interactions and data as well as implement an event management solution that fully integrates with other core ACS systems and meets business needs. 

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