Important Service Desk Update: The Service Desk is preparing for reimplementation. If you have an open ticket, please respond before May 17 – open tickets will not be transferred. On May 18 & 19, no tickets may be submitted by self-service, nor will the Service Desk create a ticket by phone or chat. The Service Desk will be available by phone at 877-243-5753 for support. The new platform will be fully available on May 20.

Submitting a Request

Digital Product Intake Request Process

The process for submitting requests is outlined in the link above for cancer.org, donatye, SEO, data, creative, social media, and email. Please follow the respective guidelines, and requests will route to the appropriate teams.

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