Okta is an identity and access management solution that lets you sign in once and access applications from a single dashboard. Okta offers flexibility and a frictionless experience with less prompting.
ENROLL
(for the first time using one of these step-by-step resources)
POPULAR RESOURCES
(after enrollment)
SECURITY METHODS
(ways to authenticate with Okta)
Information Technology recommends setting up as many security methods as possible (for example, your mobile device and your workstation). By doing this, you have less of a chance of getting locked out.
- Push notification sent to your device > click on notification > Yes, it’s me!
- Temporary six-digit code
- Okta FastPass
Based on your location, device, and behavior, you will only be prompted for MFA when necessary. For example, if you log in from a trusted network or device, you may not need to enter a code or use a factor.
There’s help!
- Contact the Service Desk for direct support
- Okta Teams channel is a forum with questions and answers
ACS Okta Dashboard
Add Existing Account to New Mobile Device
Reset Your Okta Password
First-time Login PDF
First-time Login Interactive Version
First-time Login Video
First-time Login Without a Mobile Device
Okta Enroll Flowchart with Links
Okta Infographic
FAQs
FastPass
Okta Verify for Android
Okta Verify for iOS (Apple)
Authenticate–Verify your identity.
Okta Verify–The Okta app to download and use on your desktop and mobile device.
OTP (One-time password)–Use the Okta Verify app to generate a unique code for each login attempt. Enter the code on the login screen to gain access.
Push Notification–You will receive a notification on your registered devices (phone, tablet, laptop) prompting you to approve or deny access. A quick tap grants you access.
FastPass–Device-specific configuration for Okta Verify enabling a passwordless login experience, avoiding extra prompts.
Security Methods–Passwords, notifications, and biometrics used to gain access to data.
Biometrics–Verify identity using physical characteristics such as facial recognition (Face ID) and fingerprints (Touch ID).
Single Sign-on (SSO)–Allows a user to log in once and access multiple connected software systems without re-entering authentication methods.
Multifactor authentication (MFA)–Multifactor authentication is a layered approach to securing data and applications where a system requires a user to present a combination of two or more credentials to verify a user’s identity for login. (Cybersecurity & Infrastructure Security Agency, CISA)
ACS Okta Dashboard–A platform to access ACS applications securely. From the dashboard, you can manage your Okta account, read notifications, organize, or request apps.
Adaptive authentication— Works by creating a profile for each user based on factors such as geolocation, device, risk, and behavior. Once your identity is confirmed you will only be prompted for MFA when necessary.
PINGID
All applications have migrated and as of December 2024, ACS is no longer using PingID. You may remove the PingID application from your mobile devices. Information Technology will remove the application from all ACS workstations at the beginning of 2025. No action by ACS team members is needed at this time.