Important Service Desk Update: The Service Desk is preparing for reimplementation. If you have an open ticket, please respond before May 17 – open tickets will not be transferred. On May 18 & 19, no tickets may be submitted by self-service, nor will the Service Desk create a ticket by phone or chat. The Service Desk will be available by phone at 877-243-5753 for support. The new platform will be fully available on May 20.
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  4. Reprints (Receipts and Tributes)
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  4. Reprints (Receipts and Tributes)

Reprints (Receipts and Tributes)

The forms on this page will be completed on behalf of a donor. 

Hope Lodge Mobile App Tribute Cards

Hope Lodge managers may use this form to request tribute cards through the mobile app. Cards will be mailed first class the next business day. These details do not feed into Salesforce. Please contact [email protected] if you have questions. 

Receipts Reprints

Please use this form to request a receipt reprint for a donor. Receipts will be mailed first class, the next day. These details do not feed into Salesforce. 

Tribute Reprints

Donors may contact our Enterprise Customer Support Team at 1-800-227-2345 (option #2) or via live chat on cancer.org.

Created for employees, “How to Log a Donor and Participant Support Request Case QRG” will assist in submitting a request for a mailed or electronic tribute card on behalf on the donor. 

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