Important Service Desk Update: The Service Desk is preparing for reimplementation. If you have an open ticket, please respond before May 17 – open tickets will not be transferred. On May 18 & 19, no tickets may be submitted by self-service, nor will the Service Desk create a ticket by phone or chat. The Service Desk will be available by phone at 877-243-5753 for support. The new platform will be fully available on May 20.

Lost or Stolen Equipment

What to do if your laptop or other equipment is lost or stolen

  • Theft–Call the police to report the equipment stolen and immediately report it to the Service Desk.
  • Lost–Immediately report lost equipment to the Service Desk.

Tips to reduce the risk of a data breach

  • If you are removing a laptop from your office, do not make stops between the office and your destination, leaving the laptop unattended.
  • If you know that you need to stop before your ultimate destination, place the laptop out of sight, for example, in the trunk or under a blanket before you leaving. Or consider bringing the laptop into your final destination with you.
  • Regularly check your hard drive, and remove any documents containing personal information. If you are offline and forced to save to the hard drive, make sure to transfer that information to the proper storage location at your first opportunity.
  • Delete expired or irrelevant documents regularly.
Was this article helpful?