Follow the instructions below for returning equipment.
keyboard
monitor
docking station
docking station power cord
workstation power cord
Please make sure all of your files, bookmarks, and software are transferred to your new workstation before returning old equipment. Once the shipment is returned, it cannot be reclaimed.
- Box Use the box from your new computer and package your old computer and power cord for shipment to ACS.
- Packing Material Reuse all filler and cushioning material to safeguard the equipment during the shipping process.
- Tape Fasten all openings using shipping strength tape.
- Label Attach the provided FedEx pre-paid, addressed return shipping label to the outside of the box over any existing label. Please note the tracking number of any label used other than the one provided.
- Pick up/Drop-off
HOME Residential pickup is not permitted. Visit an Authorized FedEx Office or Ship Center and be sure to get a receipt when returning equipment to enable improved package tracking. (Please do not use drop boxes or third-party drop-off locations –ex. Walgreens, CVS, PostNet, etc., if possible.)274
OFFICE Go to FedEx.com for drop-off locations or more information. If your office does not have regular FedEx pickup, call to schedule-1-800-463-3339.
If you need assistance setting up your computer or returning equipment, contact [email protected]